Step 1

Schedule an Interview


Once a member of the public (the Client) contacts the ALAC via Telephone, Email or Mail, an interview will then be scheduled. In order for the complaint to proceed, the Client must complete the Complaint Form.

    Step 2

    Complete Complaint Form


    At the interview, the Complaint Form and Consent Form must be completed. The Client should also provide copies of supporting documents and supporting evidence.

    Download the Complaint Form.

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